Privacy policy

This Privacy Policy based on the General Data Protection Regulation (GDPR) explains what personal data is collected in connection with our activities, how we process, use and protect this data, for what purposes we use it, as well as your rights related to your personal data.

THE FUNDAMENTAL PRINCIPLE OF OUR BUSINESS IS PRIVACY AND PROTECTION OF PERSONAL DATA

Privacy of individuals and protection of personal data are fundamental human rights. It is our duty to take care of the personal data that we collect, process and store. Your personal data is our responsibility and we collect and process it only when it is necessary while ensuring security measures to protect it.

Adria Dental Group as the largest group of dental medicine in the Adria region, adheres to the following principles with the aim of protecting the privacy and personal data of its patients and all persons whose personal data we process:

We do not collect more personal data than is absolutely necessary.
We do not use personal data for purposes about which you are not informed on time.
We do not store personal data if it is no longer necessary.
We never sell, rent or distribute personal information.
We do not send personal data to third parties without your knowledge and if it is not legal.
We do not use any automated processing for decision making or profiling.
We do not transfer personal data outside the EU/EEA
We continuously ensure that personal data is securely stored and protected.

It is important to read this Privacy Policy and we hope you will take the time and attention. We tried to make it as clear as possible and understandable to everyone, with the desire to maintain your full trust in the way we handle your personal data.

If, after reading it, you have further questions about the protection of personal data in the Adria Dental Group, please feel free to contact our Data Protection Officer at any time:

Igor Barlek, CIPP/E, Adria Dental Group Data Protection Officer

by email to bi@biconsult.hr or
by mail to the address Adria Dental Group, Ul. Josipa Marohnića 3, 10000 Zagreb .

We regularly improve our Privacy Policy in order to improve the protection of your data.

This Privacy Policy was updated on March 6, 2023.

1. WHO WE ARE

ADRIA DENTAL GROUP doo, Josipa Marohnića 3, 10000 Zagreb, is the manager of the processing of your personal data and determines the purposes and methods of processing your personal data and takes care of ensuring all security measures of your personal data, and in relation to the personal data of patients also acts as a joint manager of processing with the members of our group - Dental polyclinics and dental laboratories and with PROVECTUS CAPITAL PARTNERS doo, Ilica 1A, 10000 Zagreb.

2. WHICH DATA WE PROCESS, HOW AND FOR HOW LONG

When providing dental services to our patients

From the first examination and during the provision of dental medicine services in our dental polyclinics, we have access to the necessary set of your personal data collected by dental polyclinics and dental laboratories as members of the Adria Dental Group with the purpose of improving the quality of services to patients in accordance with the rules for ensuring the legality of handling health data as special categories of personal data according to the GDPR with the highest level of security for the processing of such personal data.

All members of our team are obliged to keep as a professional secret everything they know about your state of health and access to all your personal data is strictly limited, and in accordance with the Health Care Act, we are obliged to give access to your personal data at the request of the competent ministry, other state administration bodies in in accordance with the special regulations of the Croatian Chamber of Dental Medicine and competent judicial bodies.

Selection of candidates for jobs and employment

During the candidate selection and recruitment, we collect basic information about candidates with the intention of entering into an employment contract, name and surname, residential address, email address, telephone number, education and work experience, and other information that you submit to us via your resume, as a set of your personal information important for carrying out the selection process and employment. After the end of the selection process, we hire the selected candidates and collect all necessary data in accordance with legal obligations, while applications and personal data of unsuccessful candidates are returned upon request or permanently destroyed, and based on your consent, we retain them for possible future employment opportunities.

Collection of your personal data on our website

Although you can use our website without providing personal information, when you contact us through our contact information, we collect your first and last name and email address. As long as we have open communication in the sense of establishing cooperation, we will collect your personal data and delete it after the termination of further communication, after the expiration of all legal obligations or the termination of the existence of legal bases from the GDPR related to the processing of your personal data.

Cookies

Our website uses small text files and places them on your computer or device in order to customize the interface of your web browser. Cookies are necessary to ensure the functionality of our website cannot be turned off. They are typically set in response to your actions involving a request for services, such as cookie settings, logging in, or filling out forms.

Your prior consent is necessary for the use of other cookies with which we would collect your personal data, and in the absence of your free consent, you can still fully use our website and have unhindered access to all its contents.

Our website uses the following necessary cookies:

cookie_control_consent HTTP Duration: 1 year functional, cookie control
cookie_control_enabled_cookies HTTP Duration: 1 year functional, cookie control
i18n_redirected HTTP Duration: 1 year functional, language selection

Our website uses the following non-necessary (statistical and marketing) cookies:

ga_# HTTP Duration: 2 years Google Analytics, analytical
_gat_# HTTP Duration: 1 minute Google Analytics, analytical
_ga HTTP Duration: 2 years Google Analytics, analytical
_gid Duration: 1 day Google Analytics, analytical

3. WHO HAS ACCESS TO YOUR DATA

We cooperate with exclusively reliable business partners who help us provide and improve our services and make our direct communication with you more effective. We provide access to your personal data to authorized external processors for the purpose of processing personal data on our behalf and on the basis of our express instructions based on concluded contracts on personal data processing in accordance with Article 28 of the GDPR.

These partners are obliged to strictly comply with the obligation of confidentiality in accordance with this Privacy Policy, with the contracts we have concluded with them and in accordance with the obligations from the GDPR.

Our chosen external processors are business partners who provide personnel selection services, IT services and maintenance services for business applications and systems, web and email hosting, without which we would not be able to ensure the fulfillment of the highest quality of our services.

4. YOUR RIGHTS

You are free to contact us at any time in order to exercise your rights in the field of protection of your personal data. Your rights are as follows:

The right to access personal data

You have the right to access your personal data and to be informed about which data and how we process it, for what purpose and for what period. We provide you with the opportunity to receive a copy of your personal data.

The right to correct personal data

You have the right to correct or supplement inaccurate or incomplete personal data collected by us.

The right to delete personal data

You have the right to ask us to delete your personal data, when the data is no longer necessary to achieve the purpose for which it was collected, when you submit a justified complaint or your personal data is processed illegally.

The right to object

You have the right to object to certain handling of your personal data. For example, you can request that we stop processing your personal data for direct marketing purposes via the newsletter.

The right to restriction of processing

You can ask us to limit data processing, for example, when deletion, correction or objection regarding your personal data is pending and/or when we do not have a valid basis for processing your data and you want us to keep it. When processing is limited, your data will be stored and will not be processed further. For example, if you dispute the accuracy of your data, the processing of such data will be restricted until it is ensured that the data is correct.

If you want to exercise any of the aforementioned rights, feel free to submit a request:

via e-mail at info@adriadental.com or
by post to the adress Adria Dental Group, Ul. Josipa Marohnića 3, 10000 Zagreb, Croatia.

We will respond to your request as soon as possible, and no later than one month after receiving your request. In the event of the impossibility of securely confirming your identity, we will be free to request additional verification of the applicant's identity.

If you believe that our handling of your personal data is not legal, you can file a complaint directly with the competent supervisory body at any time - Agency for the Protection of Personal Data (AZOP), Selska cesta 136, 10 000 Zagreb, phone: 01 4609 000, email: azop @ azop.hr.

IMPROVING THIS PRIVACY POLICY

We reserve the right to adjust and improve the text of this Privacy Policy from time to time, primarily in order to comply with legal changes, that is, in case of changes in the purposes and methods of processing. However, we will not limit or diminish your rights arising from this Privacy Policy or from the corresponding legal regulations. In the event that there are changes that may affect your rights, we will notify you in a timely and direct manner in an appropriate manner.